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We specialise in servicing large corporate clients, Commonwealth and state governments, major health care groups, and other Public Benevolent Institutions.

Smartgroup provides salary packaging services across Australia through our software and outsourced solutions. Over 130 Australian employers choose to outsource their salary packaging services to Smartsalary from which over 130,000 employees salary package with us.

We have over 340 staff and 5 offices located throughout the country with our head office in the Sydney CBD. The head office provides shared services such as customer service, administration, information technology, marketing, finance and sales.

Smartsalary is a multi-award winning company with a long history of being recognised by the business industry as leaders in growth, excellence, customer service, employee engagement and innovation.

2016

  • National Service Champion – Customer Service Institute of Australia (CSIA)
  • #11 in AFR 50 Most Innovative Companies, Australian Financial Review
  • NSW / ACT State winner for Contact Centre Excellence (Centre 50 -149 FTE) - Auscontact Association
  • National winner for Contact Centre Excellence (Centre 50 -149 FTE) - Auscontact Association 

2006 - 2015

  • NSW State winner for Service Excellence, Customer Service Institute of Australia (CSIA) – Medium Business category: 2011, 2012, 2013, 2014, 2015

  • NSW winner Customer Charter, Customer Service Institute of Australia (CSIA) – 2015

  • National winner for Service Excellence, Customer Service Institute of Australia (CSIA) – Medium Business: 2012

  • Aon Hewitt Best Employer – 2013, 2014

  • BRW Top 50 Most Innovative Companies – 2013, 2014

  • BRW Fast 100 – 2004, 2005, 2006

  • Hudson Award, Telstra Business Awards – 2006

Client Testimonials

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